Hello, I'm

Ibrahim Babangida Shehu

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Systems Administrator and Network Specialist supporting secure, reliable Microsoft 365, Azure, and endpoint environments across multiple office locations.

PowerShell โ€” ibrahim@azure

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IT Roles Held

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Degrees in IT & IS

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Featured Projects

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Working in IT Since

Keeping people productive and systems secure

I'm a customer-focused IT professional with hands-on experience providing Tier 1 and Tier 2 support, administering Microsoft 365, and managing endpoints in corporate, higher-education, and nonprofit environments.

Currently at NTH Consultants, I administer Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune, package and deploy software, support onboarding and offboarding, and use PowerShell to build repeatable administrative workflows.

I hold a Master of Science in Information Systems (SAP and Cyber Security track) from Central Michigan University and I'm continuing to grow in Azure cloud infrastructure and security.

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Support

Tier 1 / Tier 2, ticket triage, escalation

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Cloud

Microsoft 365 & Azure administration

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Identity

AD, Entra ID, MFA, access management

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Automation

PowerShell scripting & reporting

Core technical skills

Filter by category to explore.

Microsoft 365 Microsoft Azure Entra ID Active Directory Exchange Online Teams SharePoint Online OneDrive MFA Microsoft Intune Application Packaging Windows 10/11 macOS Support Imaging & Deployment Device Compliance Printers & Peripherals VPN TCP/IP DNS DHCP LAN / Wi-Fi RDP & Remote Access PowerShell TeamDynamix ITIL-aligned Support Asset & License Tracking Knowledge Base Articles Reporting
Microsoft 365 Administration90%
Endpoint Management (Intune)85%
Networking & Troubleshooting80%
PowerShell Automation75%
Azure Infrastructure70%

Where I've worked

Systems Administrator / Network Specialist @ NTH Consultants

Feb 2025 โ€“ Present

  • Provide Tier 1 and Tier 2 support across multiple office locations for hardware, software, Microsoft 365, VPN, authentication, printing, and network issues.
  • Administer Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune/Endpoint Manager.
  • Manage accounts, licenses, permissions, group access, MFA, and device assignments for secure onboarding and offboarding.
  • Package, install, and update software through Intune and standard deployment workflows.
  • Maintain IT asset records and improve hardware and software license accuracy.
  • Create knowledge base articles, procedures, and PowerShell-based administrative workflows.

IT Support Specialist @ Central Michigan University, OIT

Jan 2023 โ€“ Dec 2024

  • Delivered first- and second-level support to faculty, staff, and students via walk-up, phone, remote, and ticket channels.
  • Troubleshot Windows, Microsoft 365, printers, account access, connectivity, classroom technology, and lab computers.
  • Assisted with endpoint imaging, deployment, inventory tracking, and hardware replacement.
  • Collaborated with infrastructure and senior IT teams on upgrades, rollouts, and escalated incidents.

Project Director / Head of IT @ Food For All Africa

Aug 2020 โ€“ Nov 2022

  • Managed daily IT operations, end-user support, system access, and basic network administration.
  • Maintained IT inventory, coordinated technology purchases, and supported lifecycle planning.
  • Developed IT procedures, user guidance, and training materials for staff.
  • Identified technology gaps and implemented practical solutions that improved efficiency.

Network Administrator / IT Support @ SpearHead Networks

May 2018 โ€“ Aug 2018

  • Installed and supported Windows workstations, network devices, and business software.
  • Troubleshot LAN connectivity, device configuration, and hardware issues.
  • Supported equipment deployment, inventory tracking, and procedure documentation.

Selected projects

Click a card to see more details.

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On-Premises to Azure Cloud Migration

Supported migration of on-premises infrastructure to Microsoft Azure for a cloud-only environment.

AzureMigrationCloud
View details โ†’
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Automated Deployment Reporting via Webhooks

Webhook-based reporting solution delivering real-time system deployment status.

WebhooksAutomationReporting
View details โ†’
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Health Stream Management System

Designed and documented a centralized application for health-related data workflows.

System DesignDocumentation
View details โ†’
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Azure Hybrid Networking Lab

Hands-on lab with Azure Files, Private Endpoints, Private DNS, VPN Gateway, and RBAC.

Azure FilesVPNPrivate DNS
View details โ†’

Always learning

2023 โ€“ 2024

M.S. Information Systems

Central Michigan University ยท SAP and Cyber Security Track

2016 โ€“ 2020

B.S. Information Technology

Valley View University ยท Accra, Ghana

2012 โ€“ 2015

WASSCE Pure Science

Koforidua Senior High Tech Sch ยท Koforidua, Ghana

โœ”Microsoft Azure Fundamentals (AZ-900)
โœ”Google IT Support Professional Certificate
โœ”Microsoft 365 Administration training
โœ”Celonis Process Mining: From Theory to Execution
โœ”Six Sigma and the Organization
โœ”Inclusive Leadership: The Power of Workplace Diversity

Let's work together

Open to IT support, systems administration, and cloud infrastructure opportunities.

โœ‰ [email protected]